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News

Outage notification

Posted on June 12, 2008 by Joey Day

Date: Friday, June 13, 2008
Time: 0601 UTC Friday (11:01 PM PDT Thursday / 2:01 AM EDT Friday)
Duration: 4 hours (Estimated)

Maintenance Summary:

Periodically our datacenter providers must perform maintenance on the network systems in order to keep them operating optimally. This maintenance window has been planned for several months; however an issue with a line card on the dar1.orm-ut router has forced the maintenance window to be moved up.

During this 4 hour maintenance window, network engineers plan to perform the following tasks:

  1. Replace line card 2 on dar1.orm-ut
  2. Upgrade line card 1 on dar1.orm-ut
  3. Upgrade firmware on dar1.orm-ut
  4. Upgrade firmware on dar2.orm-ut
  5. Decommission br1.orm-ut
  6. Decommission cr1.slc-ut
  7. Install additional line card on dar1.slc-ut
  8. Install additional line card on dar2.slc-ut
  9. Upgrade firmware on dar1.slc-ut
  10. Upgrade firmware on dar2.slc-ut

Service Impact:

  • Intermittent public network connectivity, internal or private VLAN connections will be unaffected.
  • Multiple 1-180 second outages for customers on redundant connections.
  • Multiple 5-10 minute outages for customers on single connections.
  • Multiple interface resets.

We apologize for any inconvenience this may cause. Please contact us with any questions or concerns.

Server migration in progress

Posted on April 23, 2008 by Joey Day

Upcoming server migration

Posted on April 21, 2008 by Joey Day